Virgin Methods, as part of operational support, provides system and networking administration, help desk support, and training to federal and commercial clients.

• Staff Augmentation
• Systems Administration
• Network Engineering
• Help Desk
• Training

STAFF AUGMENTATION:

Virgin Methods currently provides staff augmentation services on several projects. We have a well laid out process for identifying and recruiting resources that can work in a team environment yet benefit from mentoring and training provided by Virgin Methods in relevant subject matter.

SYSTEMS ADMINISTRATION

Virgin Methods has experience in providing application and database administration support for systems in a wide variety of platforms, including MS Windows, Linux, and UNIX. Our systems administration services include:

• Installation and configuration
• Backup and recovery
• Patch management
• Print and file, and other services management

Our database administration team of certified professionals provides the following database services:

• Backup and recovery
• Tuning and maintenance
• Troubleshooting
• Installation and maintenance
• Performance monitoring

NETWORK ENGINEERING

Virgin Methods provides the following networking services:

• Network design, installation, and maintenance
• Network security assessment
• Systems management
• Interoperability assessment
• System configuration planning

HELP DESK

Virgin Methods has experience in providing centralized help desk services for its clients. Our staff members have extensive experience with Remedy and other trouble ticketing systems.

TRAINING

Virgin Methods provides support in the design and development of training programs. It supports instructor-led programs for a number of organizations. Training support includes:

• Program management
• Campus site staffing and management
• Curriculum development, delivery, assessment, and revision
• Hiring and managing faculty
• Managing and tracking students
• Marketing training and education opportunities
• Data collection and management
• Scheduling
• Examination management